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Carolina Jacome-Steffens

Counsellor & Sand-Play Therapist 

I am a qualified and experienced therapist with over 20 years of practice supporting adults, young people, and children through a wide range of life challenges. My work is rooted in the belief that therapy should be a safe, supportive space where you can feel understood and find new ways forward.

 

I offer counselling in English and Spanish and bring an integrative approach that combines talking therapy with creative and body-based methods - especially

valuable when words alone are not enough.

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Over the years I have seen how important it is to meet each person where they are. For adults, this may mean addressing stress, burnout, trauma, or relationship struggles. For

children and young people, it may involve helping them find safe ways to express emotions, manage anxiety, or navigate behavioural challenges. I aim to provide an environment where both adults and children can feel contained, supported, and empowered to heal.

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My therapeutic practice draws on:

  • Internal Family Systems (IFS): A powerful and compassionate model that helps you explore the different “parts” of yourself - such as the part that worries, the part that avoids conflict, or the part that feels hurt. By developing a deeper connection with these parts, you can access your calm and compassionate inner Self, which promotes healing, balance, and lasting change.

  • Sand-Play Therapy: A creative, non-verbal approach where clients use sand and miniature figures to give shape to inner experiences that may be hard to express in words. This process can gently unlock hidden emotions, bring clarity to complex situations, and support healing from trauma, grief, or long-standing struggles. It is a highly effective method for both adults and children.

  • Emotional Freedom Techniques (EFT): Also known as “tapping,” EFT combines gentle physical tapping with focused awareness to reduce stress, release emotional intensity, and support healing. It can be particularly effective for anxiety, phobias, trauma responses, and even physical symptoms connected to emotional distress.

  • Mindfulness Practices: Simple but powerful tools for becoming more present, grounded, and resilient in everyday life. Mindfulness helps manage stress, reduce rumination, and increase emotional regulation, allowing for greater calm and clarity.

  • Bach Remedies: Gentle, natural flower-based remedies that support emotional wellbeing and balance. Used alongside therapy, they can provide additional support in reducing anxiety, restoring calm, and complementing the therapeutic process.

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I specialise in supporting individuals with:

  • Anxiety, stress, and burnout

  • Trauma and PTSD

  • Bereavement and loss

  • Relationship difficulties and life transitions

  • Depression, sadness, and low mood

  • Issues of self-esteem, confidence, and self-care

  • Addictions

  • Parenting challenges and behavioural difficulties in children

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My aim is to help you reconnect with your strengths, restore your sense of balance, and move forward with greater resilience and fulfilment. Whether you are seeking therapy for yourself, your child, or your family, I will offer a compassionate and professional space where healing and growth can take place.

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Qualifications:

  • BA Psychology, University of Los Andes (1999)

  • Systemic Practitioner, University of Bedfordshire (2017)

  • Level 1 Bach Remedies Studies, The Bach Remedy Centre (2018)

  • Certified advanced training courses in Bereavement, Cruse Bereavement Care UK (2019-021)

  • Qualified Integrative Sand Play Therapist, Jill Carter (2022)

  • Internal Family Systems Informed Therapist, IFS Institute (2023)

  • Internal Family Systems Level 1 Practitioner, IFS Institute Barcelona (2025)

  • Emotional Freedom Techniques -Foundation Practitioner, Manchester (2025)

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Professional Status:

  • Registered Member of the British Association for Counselling and Psychotherapy (BACP)

  • Professional Indemnity Insurance Cover and enhanced DBS clearance

  • Registered provider with Vitality Health Insurance

 

Availability: Wednesday PM, Thursday PM, and Friday AM. 

Charges: £85 per session

Contact: enquiries@surreytherapypractice.com

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Offering Psychology, Counselling and CBT Services in Surrey

Our therapists are registered with relevant professional bodies to ensure you are seeing appropriately qualified professionals that have met the required professional standards:

If you would like to book a viewing, appointment, or just chat with us please contact us here:

or complete an enquiry form by clicking here: 

 

1 Church Street, Epsom, KT17 4PF

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